Refund of erroneously credited amounts of mandatory pension contributions and (or) penalties
* Step-by-step instruction * (download)
How to get the service onlin
- Sign in on the Portal and click "Order Service Online" button.
- Fill in an application and sign it using DS (digital signature).
- In your personal account (in "History of Obtained Services" section) familiarize with a notification on application processing status, which will be sent within the specified time.
Watch a video tutorial on how to get the service online
How to get the service at "Government for Citizens" Public Corporation (required documents):
In Public Corporation, acceptance of documents is carried out through a central branch or by mail (for example, KAZPOST).
The e-Government portal sends a request to individuals (employees) in the form of a notification to a personal account of e-Gov portal to obtain consent to debit money from a depositor's individual pension account.
If, for all the selected elements of payment order, individuals (employees) have not agreed to write off the amounts from an individual pension account, in order to return the listed mandatory pension contributions to a payer's account, the e-Gov portal automatically initiates the completion of service delivery process.
For the elements of the list part of payment order, for which the consent of individuals (employees) was obtained to write off amounts from an individual pension account, the e-Gov portal automatically generates an electronic application certified by a digital signature of the head or a digital signature of an individual (IE) of a service recipient.
Service delivery options:
- Public Corporation. In case of refund of erroneously credited amounts of mandatory pension contributions and (or) penalties.
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E-Government Portal.
Result of the service delivery
Notification on consideration of electronic application at Unified Accumulative Pension Fund JSC.
On the portal, information about the refund of erroneously credited amounts of mandatory pension contributions and (or) penalties is sent to an applicant's personal account in the form of a notification